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Delivery Information

Delivery & Shipping Policy

1. Order Processing

  • Once an order is placed, it will be processed within 1 business days before being shipped.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Timeframes

We offer both local and international delivery options:

  • Local Delivery (Within UAE): Estimated 7 business days.
  • International Delivery: Estimated 15 business days.

Delivery times may vary based on location, customs clearance, and courier delays.

3. Shipping Charges

  • Shipping costs depend on the delivery location and order weight. The final shipping cost will be displayed at checkout.
  • International orders may be subject to customs duties or taxes, which are the recipient's responsibility.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your package's progress.
  • If there are any issues with delivery, please contact our support team for assistance.

5. Failed Deliveries

  • If a delivery attempt fails due to an incorrect address, additional charges may apply for reshipping.
  • Please ensure your shipping details are accurate before placing an order.

6. Delays & Issues

While we strive to ensure timely deliveries, delays may occur due to unforeseen circumstances such as:

  • Weather conditions
  • High order volumes
  • Customs inspections for international shipments

If your order has not arrived within the estimated timeframe, please contact us for further assistance.

 

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