Delivery & Shipping Policy
1. Order Processing
- Once an order is placed, it will be processed within 1 business days before being shipped.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Timeframes
We offer both local and international delivery options:
- Local Delivery (Within UAE): Estimated 7 business days.
- International Delivery: Estimated 15 business days.
Delivery times may vary based on location, customs clearance, and courier delays.
3. Shipping Charges
- Shipping costs depend on the delivery location and order weight. The final shipping cost will be displayed at checkout.
- International orders may be subject to customs duties or taxes, which are the recipient's responsibility.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your package's progress.
- If there are any issues with delivery, please contact our support team for assistance.
5. Failed Deliveries
- If a delivery attempt fails due to an incorrect address, additional charges may apply for reshipping.
- Please ensure your shipping details are accurate before placing an order.
6. Delays & Issues
While we strive to ensure timely deliveries, delays may occur due to unforeseen circumstances such as:
- Weather conditions
- High order volumes
- Customs inspections for international shipments
If your order has not arrived within the estimated timeframe, please contact us for further assistance.